Consumers have the right to the right of withdrawal according to the following provisions, according to which a consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to his or her independent commercial or professional activity:

You have the right to withdraw from this contract within fourteen days without giving any reasons.

The withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the last goods.

To exercise your right of withdrawal, you must send us (GUSTO DISTRIBUZIONE ITALIANO SRL - Corso Passo Buole 5 / A 38061 Ala Trento - info@cantina-online.net) a clear statement (for example a letter sent by post or e-mail) regarding your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

If you revoke this contract, we have paid you all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us in our possession. ), immediately and at the latest within fourteen days from the day on which we received notification of the withdrawal from this contract. For this refund, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund. We may refuse the refund until we have received the goods back or until you have provided proof

You must return or deliver the goods to us immediately and in any case no later than fourteen days from the day you notify us of the termination of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are solely responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to contracts for the delivery of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days from the conclusion of the contract and whose current value depends on the market fluctuations on which the entrepreneur has no influence.

1) Please avoid damage and contamination of the goods. Please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not return the goods freight collect.